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速卖通给买家发货后会遇到哪些问题

2025年04月09日 23:43

有1个网友回答

网友（1）：

1、买家以“未收到货”发起的纠纷
2、订单物流信息不全或在承诺运达时间内，无法查询到妥投信息
速卖通平台将认定该笔纠纷订单存在物流异常的状况（例如：丢包、未出境等）。卖家针对这类纠纷案件，需在平台给到的响应期内，登录纠纷页面，提供物流妥投或买家实际已收到货物的凭证。若限期内无法提供，速卖通平台将直接按照买家申请的金额退款并关闭该纠纷案件。

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