生源地助学贷款的支付宝密码忘记怎么找回?

2024年11月15日 19:57

有2个网友回答

网友（1）：

1、首先在手机上打开支付宝，在登陆页面点击登录遇到问题的选项，如下如所示。
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2、点击后，在三个选项中，选择找回登录密码，如下如所示。
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3、点击进入后，输入支付宝账户名字以后，点击下方的下一步，如下如所示。
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4、如果账户有绑定手机，系统会发送验证码到账户绑定手机，然后把正确的校验码输入即可，如下如所示。
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5、然后系统会自动进行智能安全检测，如下如所示。
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6、检测通过后，会跳转到身份验证的界面，绑定新银行卡，如下如所示。
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7、输入相应的正确信息，校验已绑定银行卡，如下如所示。
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8、系统会提示进入人脸校验的界面，按提示进行验证，如下如所示。

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9、人脸验证后，系统会提示进行回答提示问题的验证，点击下一步，如下如所示。

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10、验证通过，就可以设置新登录密码了，如下如所示。
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网友（2）：

如果忘记了支付宝账户的登录密码或支付密码，请进入支付宝网页，点击支付宝网站右上角-帮助中心，点击“找回登陆密码”或“找回支付密码”。
以下以“找回登陆密码”为例，选择最适合您的方式来找回密码(根据各账户操作情况可找回密码的方式不同)，有以下几种找回密码的方式:
1、安全保护问题找回密码:适用于未加入手机动态口令且有设置过安全保护问题的账户。
2、邮箱收邮件，回答安全密码保护问题找回密码。
3、手机找回密码:适用于手机绑定的账户。
4、邮箱找回密码:点击邮箱找回密码后去邮箱中收邮件根据邮件提示操作找回密码。
5、证件号码找回:会向客户支付宝账户邮箱发送一封邮件，客户需根据邮箱提示操作找回密码。
6、客服人工找回:会向客户支付宝账户邮箱发送一封邮件，客户需要根据邮箱提示填写相关身份信息提交后待客服在48小时内进行核实反馈。