签单消费问题研究
The study on bill signing expenses
随着酒店业的发展，越来越多的酒店开始采用“免查房,无押金”的形式，虽节省了顾客等待查房的时间，但从酒店方面却增加了管理风险。
Along with the development of hotel industry, more and more hotels are starting to adapt the method of “No room inspections, no deposit”. Although it has shortened the guests’ waiting time for the room inspections, it has also increased the risk for the hotel’s management.
度假村为了方便客人的消费，提高营业额，也采用了“无押金入住”和“先消费，后结账”的消费方式，我们称之为签单消费。
In order to give the visitors’ expending convenience and to boost sales, holiday resorts are adapting the “No deposit” and “Spend first, pay later” approaches. We call it: bill signing expenses.
签单消费方式的使用在一定程度上为度假村带来了收益，但风险也随之而来，对度假村的运营情况造成了负面的影响。
In a certain degree, the method of bill signing expenses has bought more profits for the holiday resorts but the risk has also been increased and it has the negative effects on the holiday resorts’ trading.
本文通过问卷调查对顾客对于签单消费的感知度进行了数据分析，同时也总结了工作过程中遇到的问题归纳和总结。
Through using of questionaire survey, this paper carries out an analysis on customers’ perceptibility of bill signing expenses and at the same time, concludes and summarizes the encountered problems during the process.
针对这些问题，从实际出发，提出了相应的解决方案，希望本文的创新性研究能为旅游饭店成本管理和风险防范方面具有借鉴意义，同时也针对御温泉度假村提出一系列的意见和构想。
In view of these problems, it proceeds from the reality and puts forward the corresponding solutions. Hope that this paper’s innovative research could provide the reference meanings for the cost management and risk prevention of all holiday hotels. Also puts forward a series of suggestions and opinions in view of the Imperial Hot Spring holiday resorts at the same time.
关键词：酒店hotel，签单bill signing，风险risk，防范prevention
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Study on Signing Consumption
With the development of hotel industry, more and more hotels begin using the "free rounds and no deposit" form ,which saves the customers' waiting time for room checking, while it increases the management risk of the hotel. For the sake of the customers' consumption convenience and increase turnover, the resort also adopts the "no deposit in" and "check after consumption" mode, we call it as signing consumption. On one hand, the using of signing consumption brings benifits to the resort, while risks come after it as well, which brings negative influence to the operation of the resort. This paper conducts data analysis on customers' perception of signing consumption via questionnaire survey, and summarizes and sums up the problems coming across in working. The paper proposes corresponding solutions to these problems from reality. And hope the innovative study of this paper will provide some reference on Tourist Hotel's cost management and risk prevention; it also puts forward some opinions and views on Royal Spring Resort.
签单消费问题研究
Study ofsignconsumption
随着酒店业的发展，越来越多的酒店开始采用“免查房,无押金”的形式，虽节省了顾客等待查房的时间，但从酒店方面却增加了管理风险。度假村为了方便客人的消费，提高营业额，也采用了“无押金入住”和“先消费，后结账”的消费方式，我们称之为签单消费。签单消费方式的使用在一定程度上为度假村带来了收益，但风险也随之而来，对度假村的运营情况造成了负面的影响。本文通过问卷调查对顾客对于签单消费的感知度进行了数据分析，同时也总结了工作过程中遇到的问题归纳和总结。针对这些问题，从实际出发，提出了相应的解决方案，希望本文的创新性研究能为旅游饭店成本管理和风险防范方面具有借鉴意义，同时也针对御温泉度假村提出一系列的意见和构想。
关键词：酒店，签单，风险，防范
With the development of the hotel industry,more and more hotelsbegan to use the"free rounds,nodeposit"form,althoughsavingcustomer waitingroundtime,but fromthe hotelhas increasedrisk management.Resortconsumption,for the convenience of guestsraiseturnover,alsoadopted the "nodepositin"and"consumer first,afterclosing"consumption patterns,which we callsignconsumption.The use ofsignconsumptionin a certain extentbrought profits to theresort,but there is also the risk,the negativeeffects ofoperations of theresort.This article through the questionnaire surveyon customerperceptionforgrossconsumptionofdata analysis,it also summarizesand sums uptheproblems in the process of.Aiming at these problems,from the actual situation,proposed the corresponding solution,hope thatthe innovation of the articlecanprovide some reference significance tothe Turist Hotelcost management and riskprevention,but alsofor theRoyal Spa Resortand puts forward a series ofopinions andideas.Keywords:Hotel,signing,risk,prevention 给分！！！
Study of sign consumption
With the development of the hotel industry, more and more hotels began to use the "free rounds, no deposit" form, although saving customer waiting round time, but from the hotel has increased risk management. Resort consumption, for the convenience of guests raise turnover, also adopted the "no deposit in" and "consumer first, after closing" consumption patterns, which we call sign consumption. The use of sign consumption in a certain extent brought profits to the resort, but there is also the risk, the negative effects of operations of the resort. This article through the questionnaire survey on customer perception for gross consumption of data analysis, it also summarizes and sums up the problems in the process of. Aiming at these problems, from the actual situation, proposed the corresponding solution, hope that the innovation of the article can provide some reference significance to the Turist Hotel cost management and risk prevention, but also for the Royal Spa Resort and puts forward a series of opinions and ideas.
Keywords: Hotel, signing, risk, prevention
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