求翻译~~~~~~~~~~~~~~~

Service awareness training. Hotel purpose : the guests first, service first; service is the basic characteristics of hotel industry, is each to the hotel employees must have the basic quality,. So we must improve the quality of our service and occupation morality, cultivate diligence loyalty habits; followed by staff on the self requirement: have a strong self awareness, the mood is very strong control ability, good attitude, self-motivated, can set a goal to achieve, can recognize the emotions of others, place oneself in others' position intuition to judge, to understand others, have strong organizational skills, learn to listen, reflecting the rapid.

The training of servicing awareness
The principle of the hotel: Guests first, service first; the hotel industry's basic character is service, which is the fundamental quality of every staff in it. So we must enhance the service quality and improve our professional morality, and we should cultivate the habbit of diligent and loyalty; secondly the request of staff to themselves: They should be aware of self and have a strong control of mood and mindstate. They should be good at motive themselves and set the goal and reach it. They can realize other's mood and judge with the intuition and understand others. They should also be organized and good at communication, learn how to listen and react fast.

The service consciousness training. The aim of the hotel: guests first, service first,; Service is the basic characteristics of the hotel industry, is the hotel employees each must have the most basic quality,. So we must improve our service quality and professional ethics, and cultivate the habit of professional hardworking and honest; Next to the requirements of the employees self: a powerful self cognitive ability, to the emotions of strong control, have a good state of mind, is good at self-motivation, can set up the goal to realize, can the mood of the cognitive others, put yourself in judging by intuition, know the people, have extremely strong organization ability to communicate, listen to and reflect quickly.